Next Dimension Current Job Openings

Inside Sales Representative
Windsor, ON


The Inside Sales Representative is responsible for selling corporate products or services through the achievement of opportunity-based sales quotas. The Inside Sales Representative will reach business targets through excellent telephone sales and communications skills. This individual will also develop his or her phone-based revenue generation through the creation of sales leads, initiation of prospect calls, and establishment of ongoing rapport with existing and potential customers who do not fit the Managed Services profile per the Sales Playbook. Integrity, vision, and passion are essential for this role.


• Identify decision makers and build rapport with these individuals from within the client base;
• Penetrate all targeted accounts and radiate sales from within client base;
• Respond quickly and take orders from non-Managed Services client base;
• Collaborate with VP, Sales & Marketing to determine necessary sales approaches;
• Create and deliver qualified opportunities to Business Development Managers where appropriate;
• Ensure follow-up by passing leads to Business Development Managers with calls-to-action, dates, complete profile information, sources, and so on;
• Set up and deliver sales presentations, product/service demonstrations, and other sales actions to the non-Managed Services client base;

• Where necessary, support marketing efforts such as trade shows, exhibits, and other events;
• Make outbound follow-up calls to existing customers via telephone and e-mail cross-sell and up-sell;
• Handle inbound, unsolicited prospect calls and convert them into sales;
• Overcome objections of prospective customers;
• Emphasize product/service features and benefits, quote prices, discuss credit terms, and prepare sales order forms and/or reports;
• Coordinate customer training as necessary;
• Enter new customer data and update changes to existing accounts in ConnectWise as they occur;
• Understand processes in ConnectWise by completing assigned training materials and blueprints in ConnectWise University;
• Investigate and troubleshoot customer service issues;
• Attend periodic sales training where applicable;
• Appropriately communicate brand identity and corporate position.

Required Skills

• University or college degree in Business, or an acceptable combination of education and experience.
• Two years of direct work experience in a sales or telesales capacity.
• Demonstrated ability to close deals while maintaining established sales quotas.
• Solid experience in opportunity qualification, pre-call planning, call control, account development, and time management.
• Success in qualifying opportunities involving multiple key decision makers.
• Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
• Strong problem identification and objection resolution skills.
• Able to build and maintain lasting relationships with customers.
• Exceptional verbal communication and presentation skills.
• Excellent listening skills.
• Strong written communication skills.
• Self motivated, with high energy and an engaging level of enthusiasm.
• Able to perform basic calculations and mathematical figures.
• Ability to occasionally travel and attend sales events or exhibits.
• Ability to work individually and as part of a team.
• High level of integrity and work ethic.
• Experience with customer relationship management software.

• Customer Empathy
• Communication
• Collaboration
• Building Rapport
• Passion For Excellence
• Flexibility
• Speed To Action
• Tenacity & Resilience
• Integrity
• Goal Orientation
• Team Spirit


Next Dimension offers a wide range of benefits, opportunities for advancement, fully paid professional education, travel opportunities and regular team activities. Our office is an open concept, high-tech, and fast-paced environment with plenty of amenities. These elements all contribute to an amazing work environment that’s fun, exciting and deeply rewarding.

Know someone who would be a perfect fit? Let them know!